Shipping Info

When submitting your order, you are asked to choose the way of delivery of the products, a) by courier (ELTA courier or speedex), b) through transport companies, c) through our vehicles (exclusively available for the area of ​​the Municipality of Kymi - Aliveri) and d) collection from our physical store.
The estimated delivery time and shipping costs are set before finalization and the email you receive after finalization.
All parcels sent to you are accompanied by a retail receipt or invoice and a receipt - delivery note.

Α. Shipping by courier

In case of sending the order by courier, the estimated time of preparation and delivery these are sent to, is estimated from 1 to 6 calendar days, according to the priority of the orders.
You can pay by cash for your order on delivery with an additional charge of 3€.
It is clarified that if your address is in an inaccessible area of ​​the courier network, your order will be delivered to the nearest store owned by the courier company in your area. You can see if you are in an inaccessible area here.
Charges for orders up to 2 kg are as follows:

• ELTA Courier: 3.10€. For each additional kilo, the charge is 1.30 € / kilo.
• Speedex: 3.95€. For each additional kilo, the charge is 1.30 € / kilo.

Shipping is free for orders over € 20 and weighs up to 2 kg.
For the products that there is a volume charge, you can be informed by our representatives in our call center (+302222058217) or on our website.

Β. Shipping with a transport company

In case of sending your order through a transport company, the cost amounts to 4 euros and concerns the transport of the products to the agency. The extra charge of the agency for the transfer of the order is borne exclusively by the customer. Estimated delivery time is from 3 to 6 working days. This option is only available when the order has been paid either by credit card or by deposit in our company bank account. It is clarified that in case of your refusal to receive your order, you will be charged with both the shipping cost and the return cost of the order.

C. Shipping with our own vehicles

The possibility of shipping with our vehicles is possible only in the area of ​​the Municipality of Kymi - Aliveri after a telephone consultation with the representatives of our store at +302222058217.

D. Receive your products from our store

In case you want to receive the products from our physical store in Konistres, Evia, the estimated time of preparation of your order is 1 to 6 days depending on the availability of the products and the size of your order.
Our physical store is located at Konistres Evia (PC 34016) and operates from Monday to Friday from 8.30 to 16.00 and on Saturday from 8.30 to 13.30. You can contact us via +302222058217.
In order to receive the special prices of the website, you must have registered your order either through the website or by phone, otherwise the prices of the store may be different.
To be clarified, in case of the receipt of products becomes by payment with cash from the store or with deposit in one of our bank accounts as well as in case of payment with cash on delivery, our company retains ownership of the products until full payment of the whole cost or the part of this.